When creating cultures that value psychological safety, civility and respect play a key role. This workshop will explain the value of civility and respectful behavior in a construction company setting and the basic concepts that lead to effectively interacting with people from various backgrounds, cultures (Black, Asian, Latinx, Indigenous, etc.) and personality characteristics.

The workshop will address:

• What civility and respect are
• Why civility and respect across difference is important
• Definitions of diversity, culture equity, inclusion, implicit bias
• The impact on mental health and the harm that is done to individuals and the company when unintended discrimination occurs.

Presented by: James T. McKim, Jr., PMP, ITIL, Managing Partner