Polarized. It seems our society has become more polarized than ever. Disrespectful rhetoric – intentional and unintentional - now fills the media, our institutions, and our workplaces. So, how do we interact with civility in this emotionally fraught environment? How do we interact with one another in a way that allows us to be productive while...
There are many software applications out there. And there are many ways software applications can be used (on-premise, Software As A Service /SaaS). How do you choose? Applications only automate processes you define. First, what are your processes? Next, what is your Technology Risk Profile? What criteria should you consider? By the end of this...
Artificial Intelligence isn’t just for tech giants—it’s a game-changer for small and medium-sized businesses, too! In this fast-paced, engaging one-hour session, we’ll demystify AI and show you how it can supercharge your business, streamline operations, and delight your customers. You’ll discover real-world examples, actionable strategies, and easy-to-understand concepts that will empower you to take the...
In the modern business landscape, data is often referred to as the new oil. However, many organizations struggle to harness its full potential to drive performance and achieve strategic goals. This seminar is designed to equip business leaders and decision-makers with the knowledge and tools needed to transform raw data into actionable insights that can...
This session explores the critical aspects of evaluating the effectiveness of digital transformation initiatives within organizations. As businesses increasingly embrace digital technologies to enhance operations, improve customer experiences, and drive innovation, the need for robust measurement frameworks becomes paramount. The session will cover: 1. Defining success criteria for digital transformation projects 2. Key performance indicators...
In an increasingly digital world, partnering with a Managed Service Provider (MSP) can be a game-changer for your business, offering specialized IT support and services that drive efficiency and innovation. However, selecting the right MSP and ensuring they deliver the promised value can be challenging. This seminar is designed to guide you through the...
"Critical thinking is, in short, self-directed, self-disciplined, self-monitored, and self-corrective thinking. It presupposes assent to rigorous standards of excellence and mindful command of their use. It entails effective communication and problem-solving abilities and a commitment to overcome our native egocentrism and sociocentrism.” (Taken from Richard Paul and Linda Elder, The Miniature Guide to Critical Thinking Concepts and...
In today’s dynamic workplace, effective decision-making is paramount. Every day, we make thousands of decisions. Unfortunately, the non-interpersonal and interpersonal biases we harbor, often subtle and ingrained, can significantly hinder the quality of decisions made. The impact of these biases plays out in recruitment and hiring, performance discussions, mentoring, job assignments, promotions/growth opportunities, organizational policies, customer...
We use technology - the application of scientific knowledge to the practical aims of human life or, as it is sometimes phrased, to the change and manipulation of the human environment (OED) - to automate our work. To aid us in making decisions or even make decisions for us. To help us see things and...
Take your supervisory skills to the next level with Supervisors Boot Camp 2025: The Path to Advanced Supervision. Designed for supervisors looking to refine their management approach, this one-day intensive program focuses on strategic leadership, organizational dynamics, and advanced supervisory techniques. Whether you’ve attended a previous Supervisors Boot Camp or are simply ready to build...
Do you want to engage with others on the topic of diversity but are afraid to stumble or offend? Do you need to challenge discrimination but are unsure how? As part of the Osher Life-long Learning Institute (OLLI), this workshop will cover a variety of topics, including conversational norms, skills, and barriers to productive conversations...
We tend to think that the development and deployment of technology is objective, cold, and dispassionate. But it is not! Technology is built by humans. And all humans are biased. So, bias both impacts the way we build technology AND is built into our technology. This has been proven by research performed by organizations such...