Focus Area |
Pain Points Addressed | Underlying Cause |
HR |
· Employees lack trust in each other and in the organization
· Attrition is high costing money to hire/train replacements · Lack of diverse workforce · Increasing complaints of discrimination or unwelcoming workplace |
· Lack of knowledge of how to build trust among diverse people
· Lack of understanding of how to onboard, engage with, and make diverse people feel valued · Lack of knowledge of how to recruit diverse employees · Poor organizational culture and/or discriminatory policies or procedures |
R&D/Engineering/ |
· Team not performing efficiently or inconsistently Employees not sure what they are to do to perform their jobs effectively | • Lack of policies & procedures to ensure diverse people are being leveraged
• Lack of training on how employees should work with diverse employees |
Business Performance |
· Product/Service packaging/roll-out never goes smoothly
· Product/Service not getting traction with audience/losing sales to competition · Poor customer/client satisfaction |
· Lack of policies & procedures to ensure diverse people are being leveraged
· Lack of training on how to manage diverse employees · Lack of training on how employees should work with diverse employees. Lack of knowledge on how to sell to diverse audiences. |
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