Technology increases productivity and reduces cost through Digital Transformation
| Pain-point/Challenge | Value /Solution | ||
| Execution of an automated business process takes too long |  |
Increased productivity through
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| IT expenditures are inappropriate | |
Appropriate expenditures through
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IT systems/services are not available in time to meet business need |
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Digital Transformation and reduced IT service/system availability through:
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| IT support requests take too long to be fulfilled | |
Reduced IT service request fulfillment time through IT Service Management Analysis/Issue Management Analysis |
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